SurveySparrow：Reputation Management

SurveySparrow：Reputation Management

Turn reviews into your growth engine

Discover customer insights, boost sales, and build your best online presence. With our Reputation Management platform, you can finally stop drowning in reviews!

AI-Powered Analysis

Get instant AI-driven insights

Decode customer sentiments for AI-driven insights. Our advanced analytics lets you spot trends, track reputation changes, and keep a check on performance across all your locations.

 

Centralized Dashboard

All your reviews at one place

Stop juggling reviews across 100+ platforms. Our centralized system sharpens your insights and lets you address customer concerns effortlessly.No missed voices, no overlooked insights.

 

 

• 93% of customers read reviews as the first step to research an unknown company before buying.

 

• 95% of customers say their trust in companies increases with good online reputation.

 

• 90% of online shoppers have chosen not to purchase from a company because of its bad reputation.

 

Source: Trustpilot

 

Automated Workflows

Automate the routine, minimize the effort

Automate alerts and set up custom workflows to sidestep crises. We handle your day-to-day tasks, so you can focus on what truly matters - building lasting customer connections.

 

AI-Powered Personalization

Craft personalized replies with AI

No more ignored inquiries, or robotic responses. Spark genuine connections by generating custom AI responses. Or, save time using pre-saved responses for a speedy reply.

 

Boost Reputation

Turn trust into revenue growth

Request reviews to enhance credibility, improve search rankings, and attract more customers. A strong reputation builds loyalty and increases revenue effortlessly.

 

Social Listening

Track conversations. stay competitive.

Monitor brand mentions, analyze sentiment, and act on insights. Spot trends, track competitors, and prevent crises—turn conversations into your competitive edge.

 

Build trust with testimonials

Turn happy customers into your biggest advocates. Show glowing testimonials and

watch your sales soar.Put social proof front and centre – because real results sell.