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COGITO SOFTWARE dedicated to provide the most optimized and excellent software integrated solutions for the customers. With “customer first and service-based” principle, COGITO SOFTWARE established the Operation Center in its early days, enlarged investment on marketing and technology service, strengthened customer service through markets, sales, technologies, services etc., listened to the voices and opinions of customers for providing them the best responses in less time and providing the best products and services for the users.
 I. Qualified Service
1.  Training Classes:Providing the clients requested training classes – training for knowing how to use **、professional standard learning classes – to let the learners have the chances to meet the experts face to face, having themselves supported and served.
2.  Webinar:Our company will send notices to the users for software learning class webinars on a regular basis. The user can have the technology support and service from the experts by attending the training class webinars.
3.  Service Contact Number:(86)10-68421378. You can reach us promptly by this service contact number the normal workdays. 
4.  E-mail:COGITO SOFTWARE founded its own specialized email system for following up the data sent from the users without delay and focusing on the questions of the users.
5.  WeChat Contact Information:Users can follow us by searching the Group Chat account: zhexiangdonghua,we will push messages on software introductions and the application skills every day.
6.  Company Website:COGITO SOFTWARE can provide users the software question answering services. 
II. Value-Added Services
1. VIP Service(Order Service - Subscription)
  1) Download the latest edition software our company delivered anytime, enjoy the products with the updating functionalities.  
  2) Technology support engineer on-door services
  3) The first time technology response service
2. Professional services:Differentiated technology support,technology consultant services(includes field technology support and assistance for emergent projects). 
  1) Professional engineer one-on-one training and on-door service.
  2) Famous expert(includes the company core develop engineer)one-on-one lectures, project consultant services.


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