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Transforming brands into virtual personas
Customer Experience of the future in public spaces, and Metaverse.
Virbe supports variety of integrations
Create an interactive 3D avatar. Use an existing 3D model, import your own chatbot or design with built-in features.
Avatars supported in our SDKs
Virtual Beings by Virbe
This is a bespoke set of Virbes created by our team. The number of Virbes to choose from is growing by the day. They vary in gender, age and appearance.
Ready Player Me
Create your avatar using your selfie and customizable elements available on the cross-game avatar platform for Metaverse.
Unreal MetaHuman
Use Unreal Engine Metahuman Creator to create a high-fidelity digital human, taking your Virbes into a new level of believability.
Character Creator
Arrive with deeply-detailed, stylized or realistic looking avatars from Reallusion that will enhance the visual quality of your brand virtual persona.
Daz3D
Stylized, fantastic and realistic looking avatars anything you can think of to represent your brand. Powered by Daz Studio.
Transform Conversational AI into Virbe
Rasa (including RasaX, Botfront)
Rasa is an open source machine learning framework for automated text and voice-based conversations. Connect your Rasa chatbot to Virbe.
Botpress
Botpress is a modern developer stack to build enterprise and open-source chatbots, which can be turned into Virbes.
Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface. Import your Dialogflow project into Virbe.
Bot Framework Composer lets you build chatbots with a visual authoring canvas, and extend with code. Connect your Microsoft Bot to Virbe.
You can ultimately transform any ConversationalAI into Virbe. Check out the docs to see how to make a GPT-3 based Virbe.
Create Once - Deploy Anywhere
Launch virtual beings on Web, Mobile, Kiosks, VR, and AR with SDKs for Javascript, Unity and Unreal Engine.
Virtual Beings in a physical location
Hire Virbes to improve the autonomous customer experience in stores, hotels, airports, and public offices.
Seamless Web integration
With just a few lines of code, add Virbe to your website. Make sure each customer is being served in a more personalized way.
Virtual Beings in XR and Metaverse
Elevate your immersive experience with Virbes on VR and AR devices. Our technology allows seamless integration of virtual beings into your app or game.
How to: create engaging presentations with Virbe Hub in less than an hour？
Creating engaging presentations is one of the most crucial sales skills of today, but it is a duty loathed and feared by many. At the same time, engaging your audience at scale can be equally important yet a pretty daunting thing to do. Thankfully, there’s a way out: the “Presentation Mode'' which has just been added to our Virbe Hub.
Create Presentations with Virbe Hub to Increase your Engagement at Scale
If you were looking for a tool that could save you countless hours on upgrading your PDF presentation to make it more engaging or spare you sleepless nights worrying about your presentation skills you are in the right place. Our Virtual Beings in Presentation Mode will help you:
How to Access the Presentation Mode in Virbe Hub
To get access to the Presentation Mode you would first need to make sure you have an existing and running instance of a virtual being at Virbe Hub. If this is your first experience with Virbe tools head fill out the contact form under the “Presentation Mode” button. We will contact you ASAP and guide you through the creation of your first Virbe.
1. Create your Avatar
You may select a virtual being from the selection of our Virbes or create your avatar via a RPM plug-in. To do that go to https://virbe.readyplayer.me/ Follow the instructions and create your avatar. You can use a photo to generate the avatar or create one from scratch.
Having completed the creation of your RPM Avatar remember to copy and save the link to your model. The link is available at the end of the creation process on the right:
Ready Player Me Plug In
· Hit Save Changes. Now Your virtual being will have a custom appearance in all of the web experiences where it’s embedded.
2. Visit the Virbe Hub Dashboard and Select your Virbe
Once your avatar is ready to go, click on the Presentation Mode button on the left hand side menu. and that's it. You are in!
3. Create your Presentation by adding Scripts and Slides
Now you can start creating your guided presentation. The basic building block in our system is “Script”. You can think of them as of separate presentations that your Avatar may show to your audience and clients.
Once you are in the “Presentation Editor” in your dashboard, click “+Add Script” button. Type in the name of your script (eg. “Welcome”) and set the language for the script – then you are good to go and ready to provide content! Click on each paragraph section and enter the text input in chosen language.
You may add various buttons (hyperlinks) as well as slides that will appear next to your avatar (see how in the video below). Once you are happy with you work confirm it with the “Generate Presentation” button on the top to send it directly to your Avatar.
Click on each paragraph section, enter the input and confirm it with the “Generate Presentation” button on the top to make sure it has been saved.
4. Select the Language, Voice and Gestures
You may select the type of voice and language from the drop down menu in the middle, as well as play along with selecting the right gestures and emotions that fit the tonality of the message. Just press the “edit behaviour” icon to the right from the paragraph input field.
5. Generate separate links with Personalised Scripts
Once you have created a script you are happy to share, click on the “link to script” section to generate a link with that precise script. If you click “test in widget” button on the top of the page you will have a chance to take a quick view of the script in the widget version. You can also check out the saved version of the presentation in a full-screen mode if you go to “Overview” and click “Component preview”.
6. Watch our Tutorial to See how to add Slides and Change or add new Scripts and Buttons.
It will require a bit of getting used to the general flow of the tool but I am sure you will manage.
Improve your webpage results with Virtual Being as your 24/7 Website Assistant
The world is seeing major global shifts in online customer experience. As a result, it’s more important than ever to be able to answer our client’s queries 24/7 to maximise your e-commerce revenue growth and increase efficiency in streamlined and effective ways.
The world is seeing major global shifts in online customer experience. As a result, it’s more important than ever to be able to answer our client’s queries 24/7 to maximise your e-commerce revenue growth and increase efficiency in streamlined and effective ways.
“A new discipline, customer-experience design, has grown up around the realisation that creating easy, distinctive, and rewarding customer experiences can unlock enormous value by boosting loyalty, reducing leakage and churn, and making companies stand out from the herd. Indeed, designing best-in-class customer experiences has the power to transform entire industries: just think of what Nespresso did for coffee making.”
McKinsey & Company
24/7 Online Customer Experience before the arrival of Virtual Beings
Until today, to answer your e-commerce customers' queries 24/7, you could resort to chatbots or seek help from your sales team. But your team only has so much time and it is difficult to scale.
And regular chatbots? Although offering a partial solution - they are not enough for the growing demands of a “homo-digitalist” who is expecting personalised human touch at every point of contact with a brand.
Human-like Customer Support performed by Virtual Beings
We see the growing challenges posed by the over-digitised shopping experience. That is why one of our aims at Virbe is to give you a solution: a platform that gives birth to all sorts of interactive virtual assistants. Since their main task is the human-like online customer support available 24/7, our Virbes, or Virtual Beings solve numerous challenges that the owners of online shops face today. Instead of using an automated chatbot, we give you a Virtual Being (also called Digital Human), which provides the missing human touch in the automated chatbot-based sales exchange.
Meet Stephen, our Virtual Being Web Assistant
To give you a feel of our online Virtual assistant, we have created a demo website offering backpacks and trekking equipment with selected products “on sale”. As you will see in the video below, we have embedded one of our Virtual Beings there. His name is Stephen. Stephen is available on every subpage of the demo shop, and you can find his profile picture in the right corner at the bottom of the website. By clicking on his photo, you will be able to enter into a sales conversation with Stephen, either via chat itself or/and through a voice-based chat. If you choose the latter you need to click on the microphone icon while responding to Stephen’s prompts with your voice.
Virtual Being as a Sales Person on your Web
So what can a Virtual Being do for you, or, precisely, for your website visitors? The skillset of a Web Assistant can vary. Our Sales Assistant Stephen can introduce himself to your customer, and if it’s a first-time buyer, Stephen will ask if he could acquire and process the customer's personal information, e.g., name or e-mail address. Then, Stephen will move on to a casual sales exchange beginning with a question about the client's needs, then presenting a general offer, and finally moving to selected recommendations presented within the chat section. Once the customer has selected any recommended items, he can ask about additional information that Stephen will be happy to provide. Obviously, the whole process of equipping your Virbe with a set of sales-enhancing skills widely depends on the way you wish to run your sales process.
Virtual Being as the next generation of chatbots
There are many reasons why a Virtual Being is superior to a chatbot-based sales exchange. For starters, their online presence is still a great novelty offering a promise that your clients will be intrigued enough to linger on your website out of sheer curiosity. What is more, as machine learning beings are driven by a Conversational AI, they are learning all the time, and they can engage your customers, personalise their experience while visiting your site and support them with finding the right paths to successful shopping outcomes. Finally, product information presented as part of the natural sales conversation is more relevant for the customer and opens opportunities for a smart upsell or cross-sell. Stephen is also equipped with knowledge on return or refund policy that he may share with the clients when appropriately prompted.
And what is more, your Virtual Being can be based on your own picture, and could be dressed in clothes matching the style of your choice if you decide to use our Ready Player me integration to create it. It takes just a few minutes to make one and the fun thing is that you can change its appearance whenever you feel like it!
So if you would like to hire your own Virtual Being to enhance customer experience on your site - there's no easier way but to reach out to us.
Meet Exploded View Digital Doubles
We had the pleasure to create Exploded View founders' digital doubles as 3D models fully rigged, animated, and optimized for game engines. We managed to digitize Marcin and Piotr - people we have never met in real life - completely remotely from only reference photos and face models from the iPhone 3D scanning app.
What is digital double?
Digital double is a 3D representation of a real-life character that can be used as a replacement or support for his real-life counterpart. You might be familiar with digital doubles in movie production where for certain visual effects a real actor is replaced with his digital clone to perform stunts or action sequences that cannot be achieved in real-life or are too expensive to conduct with practical effects.
Creation process - How real is enough
When designing digital doubles it's crucial to achieve a resemblance of character to the real-life counterpart. The greatest obstacle here is how we perceive faces. Our brains are trained to find similarities and recognize people we know which makes the whole process challenging. Not only we need to pay attention to create a biologically correct human face but we also need to recreate key features that will light up the feeling that the audience knows this digital person.
Due to the current situation, we had to complete the whole process remotely. The early stage of work was done based on reference pictures - portrait photos taken from different angles. Additionally, we used a simplified facial 3D scan as a reference for head geometry. We used the Bellus 3D app for that.
The appearance of the characters
For digital doubles design, we used Reallusion Character Creator v 3.0 combined with Maya and Substance Painter in our pipeline. That kind of workflow allowed us to utilize stunning features of the Reallusion suite while maintaining a custom and unique look for our characters. Thanks to unified body mesh we were able to prepare multiple customized outfits for our client avatars. Depending on occasion Marcin can appear in different outfits or even change them on the fly.
Calibration
After the final iteration of 3D models, we moved on to set up a unity scene and test drive our models and animations. The project aimed to give our clients the ability to use their digital doubles as their VR avatars. So the endless process of testing, calibration, and corrections has begun.
Turning Digital Double into Virtual Being - Video Content creation in Unity
The whole point of creating one’s own digital double is to have someone that can scale your online and offline presence. Currently, our Virbe SDK can be used inside Unity to combine 3D digital double or any other character with the conversation engine provided by Virbe.
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