Logomaker FAQ
BASIC QUESTIONS
1. What is Logomaker?
Logomaker is a smart online logo software that allows you to create a unique logo for your business in seconds. Using your company information and logo preferences, its A.I. technology generates hundreds of potential logos and allows users to easily customize as needed. Logomaker also creates an entire branding kit for your business based on your chosen logo and brand preferences.
2. What makes Logomaker different?
3. Who uses Logomaker?
CREATING YOUR LOGO
4. What can I do with my logo?
You are free to make logos for a wide variety of purposes. However, you are NOT allowed to use Logomaker to create logos that may be found to be any one or a combination of the following:
5. Can I use my own fonts?
At the moment, you can only use fonts listed on Logomaker.
6. What is the standard size dimension of the logo?
The standard size dimension of the logo is 600 px (w) x 600 px (h).
DOWNLOADING YOUR LOGO
7. How do I download my logo?
You can download your logos once you purchased the logo. Under ‘Your Profile’, you can retrieve your logo under ‘Saved Logos’. Select the logo you purchased and click the ‘Download’ button.
8. What are the file formats that I will receive when I download the logo?
Based on the package that you purchased, you will receive:
PURCHASING YOUR LOGO
9. Once purchased, how do I receive my logo?
After your payment has been processed, you will be able to download your logo right away from our site on the post-purchase page. Just be sure to stick around after your payment goes through.
10. Can I make changes to a logo after I purchase it?
Once the logo is purchased, you are not able to make any changes. If you want to make changes to one of your projects, you will have to purchase it again.
DEVICES
11. What devices and browsers support Logomaker?
Logomaker runs on all desktop and laptop devices and can be accessed through all major web browsers including but not limited to Google Chrome, Safari, Mozilla Firefox, and Internet Explorer. Google Chrome is the recommended browser.
12. Can I work on my logos on different devices?
Yes, you can. Your logo projects are tied to your account rather than your device. For as long as you are logged into your Inmagine account on the device you want to work on, you will be able to access all of your logos.
TERMS OF USE
13. Do I own the full copyright of my purchased logo?
No, you don’t. Kindly refer to our license terms to read more about the copyright of your logo.
14. Am I allowed to trademark my logos?
No, you can’t.
15. Am I allowed to sell my logos?
You are allowed to create logos as a service for clients for a fee but are not allowed to sell the logos as stock content.
16. Can others use my logo once I have purchased it?
Logomaker generates over a million different logo options for every input which means that it will be personalized for you and your brand. Hence, the chances of someone creating an identical logo is low. Kindly note that we do not remove the icons or other elements that you had used for your logo after you have purchased it.
TROUBLESHOOTING
17. Logomaker is not functioning properly. What should I do?
If Logomaker stops functioning, first try to fix the error with these troubleshooting steps:
If the above steps still don’t resolve the issue, please send an official report with relevant screenshots attached along with your login details to us with the subject line “Logomaker - Error” so we can further investigate.
18. How can I access Logomaker if I forgot my password?
If you have forgotten your password, simply click the Forgot Your Password link at the login page and follow the given instructions.
19. What if my industry is not on the list?
If you can’t find your industry on our list, let us know with subject line “Logomaker - Suggestions” and we’ll consider to add it in the future.
20. Why can’t I download my logo?
If you receive an error while downloading your logo, first try to fix the error with these troubleshooting steps:
If the above steps still don’t resolve the issue, please send an official report with relevant screenshots attached along with your login details to us with subject line “Logomaker - Download Issue” so we can further investigate the file.
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