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PingPlotter

PingPlotter

 

 

A minute of network downtime costs an average of $5,600.

When a network goes down, you can’t afford to wait for answers. PingPlotter Professional has the tools to help find and prevent critical issues before it costs you.

 

  • Visualize performance data   
  • Test unlimited endpoints
  • Broadcast results to web browsers
  • No additional hardware needed

 

Take a proactive approach to your network.

When you need important network diagnostic data, PingPlotter Professional makes it fast, accurate, and easy to read. The important details are all on one screen, helping you spot the source of a problem and diagnose connection quality issues at a glance.

 

 

Trace graph

Data for each hop is recorded, including packet loss, latency, jitter, and MOS. Every device is clearly labeled, so you know exactly where the problem lives.

 

Latency graph

PingPlotter translates network performance into easily-digestible graphs. With just a glance, you can see the status of a connection in real-time.

 

Timeline graph

PingPlotter’s scalable timelines can efficiently display weeks of network data while still helping you zero in on the precise moment a problem manifests. No issue is too big or too small for Pingplotter.

 

"When we build our coast-to-coast services we rely heavily on PingPlotter Pro to verify jitter, latency, and packet loss. We develop a report that shows this over time to provide to our customers."

— Ryan Gonzalez, IT & Networks @ NASA Launch Services

 

Trace locally...

PingPlotter was built for easy deployment wherever you need. You can go from download to data collection in less than a minute, allowing you to test the active path from any device to critical apps and services with minimal setup.

 

...or monitor remotely.

PingPlotter’s CloudConnect remote monitoring lets you manage hundreds of distributed devices from a single client and test connections from their perspective — no hardware required. See what makes CloudConnect unique from other solutions.

 

See networks from the user's perspective.

 

CloudConnect remote monitoring lets you and your team collect and visualize real-time network diagnostics from any device's point of view, saving you time and effort.

 

See everything at once.

Truck rolls and remote sessions are expensive and time-consuming. CloudConnect efficiently collects network diagnostics from any internet-connected computer and sends it to a central location, helping you evaluate remote connections from the comfort of your own desk.

 

See issues from their point of view.

CloudConnect gives you the tools to understand a network as your users experience it by tracing the actual route your client’s data takes, be it for SaaS apps, remote desktops, VPNs, or VoIP. Since CloudConnect integrates seamlessly into PingPlotter Professional, you can monitor multiple devices on both local and remote networks from a single interface.

 

Deploy to anywhere in minutes.

CloudConnect is completely software-based. You can quickly deploy to any number of offsite servers, office workstations, or remote employee laptops.

 

Instead of relying on hardware, CloudConnect generates custom activation links for you and your clients. With one click, they can download a special build of PingPlotter pre-configured for remote communication. And that’s it! You’ll be able to test their connection immediately while they get back to business.

 

How does it work?

 

All it takes is deploying an agent to a client machine. Agents test the network and relay the information to your team for analysis. You can deploy multiple agents and there’s no limit on how long they run. Agent settings can also be adjusted on the fly — just like a normal PingPlotter trace.

 

Agents

Agents deploy to client machines, enabling you to remotely operate PingPlotter as you would from your computer.

 

Cloud

Our custom-built web service delivers data between your Agents and PingPlotter in real time, ensuring the information you need is reliably available.

 

PingPlotter

Everything is controlled through your local PingPlotter instance. You can test and monitor remote endpoints through both the desktop client and web interface.

 

The tools you need to get the job done right.

 

Local device discovery

PingPlotter’s device discovery makes hardware and IoT device troubleshooting a snap.

 

Intuitive web interface

View and share results with a web interface perfect for managing local and remote deployments.

 

Comprehensive testing options

ICMP, TCP, and UDP support for testing every type of network issue, giving you accurate, actionable data.

 

Advanced metrics

Monitor VoIP and stream quality with real-time jitter graphing and MOS calculation.

 

Multi-NIC support

Parallel network card support allows for tandem WAN, LAN, and WiFi testing from a single instance.

 

Robust alert system

Automate responses for any network condition with REST calls, SNMP triggers, email reporting, and more.

 

Which edition is right for me?

 

 

Standard Edition
Helps IT pros, gamers, remote workers, streamers, and anyone else find solutions to network problems.

Professional Edition
Helps Internet, VoIP, MSP, and SaaS providers keep customers connected to their services.

Core Features

Simultaneous Targets

Two at a time

Hundreds at a time

Timeline Graphs

Unlimited history, graph all hops

Unlimited history, graph all hops

Packet Types

ICMP, UDP, TCP (Windows only)

ICMP, UDP, TCP (Windows only)

Metrics

Latency, packet loss

Jitter, MOS, latency, packet loss

Automated Alerts

8 alert events

10 alert events

Device Discovery

Scan for connected devices

Scan for connected devices

Advanced Features

Remote Web Access

Web interface

Multi-target Management

Summary screens

VoIP Monitoring

Jitter graph

Remote Data Collection

Remote agent

CloudConnect Monitoring

Available as add-on

Reuseable Packet Settings

Named configurations

Network Interface Card Selection

Customizable NIC traces

Trace Final Hop Only

Trace final hop or full route

 

All PingPlotter licenses are perpetual — once it’s yours, you own it forever. Licenses come with one year of free maintenance, which includes perks like inclusive upgrades and priority support.

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