PingPlotter
A minute of network downtime costs an average of $5,600.
When a network goes down, you can’t afford to wait for answers. PingPlotter Professional has the tools to help find and prevent critical issues before it costs you.
Take a proactive approach to your network.
When you need important network diagnostic data, PingPlotter Professional makes it fast, accurate, and easy to read. The important details are all on one screen, helping you spot the source of a problem and diagnose connection quality issues at a glance.
Trace graph
Data for each hop is recorded, including packet loss, latency, jitter, and MOS. Every device is clearly labeled, so you know exactly where the problem lives.
Latency graph
PingPlotter translates network performance into easily-digestible graphs. With just a glance, you can see the status of a connection in real-time.
Timeline graph
PingPlotter’s scalable timelines can efficiently display weeks of network data while still helping you zero in on the precise moment a problem manifests. No issue is too big or too small for Pingplotter.
"When we build our coast-to-coast services we rely heavily on PingPlotter Pro to verify jitter, latency, and packet loss. We develop a report that shows this over time to provide to our customers."
— Ryan Gonzalez, IT & Networks @ NASA Launch Services
Trace locally...
PingPlotter was built for easy deployment wherever you need. You can go from download to data collection in less than a minute, allowing you to test the active path from any device to critical apps and services with minimal setup.
...or monitor remotely.
PingPlotter’s CloudConnect remote monitoring lets you manage hundreds of distributed devices from a single client and test connections from their perspective — no hardware required. See what makes CloudConnect unique from other solutions.
See networks from the user's perspective.
CloudConnect remote monitoring lets you and your team collect and visualize real-time network diagnostics from any device's point of view, saving you time and effort.
See everything at once.
Truck rolls and remote sessions are expensive and time-consuming. CloudConnect efficiently collects network diagnostics from any internet-connected computer and sends it to a central location, helping you evaluate remote connections from the comfort of your own desk.
See issues from their point of view.
CloudConnect gives you the tools to understand a network as your users experience it by tracing the actual route your client’s data takes, be it for SaaS apps, remote desktops, VPNs, or VoIP. Since CloudConnect integrates seamlessly into PingPlotter Professional, you can monitor multiple devices on both local and remote networks from a single interface.
Deploy to anywhere in minutes.
CloudConnect is completely software-based. You can quickly deploy to any number of offsite servers, office workstations, or remote employee laptops.
Instead of relying on hardware, CloudConnect generates custom activation links for you and your clients. With one click, they can download a special build of PingPlotter pre-configured for remote communication. And that’s it! You’ll be able to test their connection immediately while they get back to business.
How does it work?
All it takes is deploying an agent to a client machine. Agents test the network and relay the information to your team for analysis. You can deploy multiple agents and there’s no limit on how long they run. Agent settings can also be adjusted on the fly — just like a normal PingPlotter trace.
Agents
Agents deploy to client machines, enabling you to remotely operate PingPlotter as you would from your computer.
Cloud
Our custom-built web service delivers data between your Agents and PingPlotter in real time, ensuring the information you need is reliably available.
PingPlotter
Everything is controlled through your local PingPlotter instance. You can test and monitor remote endpoints through both the desktop client and web interface.
The tools you need to get the job done right.
Local device discovery
PingPlotter’s device discovery makes hardware and IoT device troubleshooting a snap.
Intuitive web interface
View and share results with a web interface perfect for managing local and remote deployments.
Comprehensive testing options
ICMP, TCP, and UDP support for testing every type of network issue, giving you accurate, actionable data.
Advanced metrics
Monitor VoIP and stream quality with real-time jitter graphing and MOS calculation.
Multi-NIC support
Parallel network card support allows for tandem WAN, LAN, and WiFi testing from a single instance.
Robust alert system
Automate responses for any network condition with REST calls, SNMP triggers, email reporting, and more.
Which edition is right for me?
|
Standard Edition |
Professional Edition |
Core Features |
||
Simultaneous Targets |
Two at a time |
Hundreds at a time |
Timeline Graphs |
Unlimited history, graph all hops |
Unlimited history, graph all hops |
Packet Types |
ICMP, UDP, TCP (Windows only) |
ICMP, UDP, TCP (Windows only) |
Metrics |
Latency, packet loss |
Jitter, MOS, latency, packet loss |
Automated Alerts |
8 alert events |
10 alert events |
Device Discovery |
Scan for connected devices |
Scan for connected devices |
Advanced Features |
||
Remote Web Access |
— |
Web interface |
Multi-target Management |
— |
Summary screens |
VoIP Monitoring |
— |
Jitter graph |
Remote Data Collection |
— |
Remote agent |
CloudConnect Monitoring |
— |
Available as add-on |
Reuseable Packet Settings |
— |
Named configurations |
Network Interface Card Selection |
— |
Customizable NIC traces |
Trace Final Hop Only |
— |
Trace final hop or full route |
All PingPlotter licenses are perpetual — once it’s yours, you own it forever. Licenses come with one year of free maintenance, which includes perks like inclusive upgrades and priority support.
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