Goverlan Reach

Goverlan Reach

Extend the reach of your IT services with the industry’s most secure on-premises remote management solution

IT Departments

Goverlan enables you to seamlessly support all your users, no matter where they are, and without the need for a VPN.

With Goverlan you have:

• Secure access to your users’ machines whether they are at work, at home or anywhere
• Enterprise-class Remote Control
• Active Directory administration and Password management
• Behind-the-scenes systems’ reporting and management
• Software and patch distribution
• IT workflow automation
• Compliance and security management
• Centralized auditing of operator actions

IT Service Providers

Our easy-to-use, integrated console allows you to support stand-alone users, workgroups, and entire Active Directory sites.

With Goverlan you have:

• Management access to entire sites and individual end points without VPN
• On-demand support options for anyone, anywhere
• Enterprise-class remote management and administration
• Behind-the-scenes desktop maintenance and support
• Scalable pricing
• Small footprint, easy integration

Product and Kiosk Support

Access and manage remote ATM, POS, and other devices/software with our secure management and support tools.

With Goverlan you have:

• On-demand support options with screen sharing and collaboration
• Secure access to unattended web-based machines anywhere
• Behind-the-scenes management and support tools
• Schedule maintenance automations
• Software and patch distribution

What Can Goverlan Reach Do?

Trust Goverlan to transform your user support and reduce time-to-resolution of client issues.

ENSURE SECURITY

Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing.

TAKE CONTROL

Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment.

DELIVER UNPARALLELED SUPPORT

A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues.

Unrivaled Feature Set

Active Directory integration and management

Advanced Remote Control

Behind-the-scenes System Management, diagnostics and monitoring

Global System Management via IT Process Automation

IT Compliance scanning and reporting

Why Goverlan Reach?

Empowering the global IT environment since 1998. Trusted by 13,000 customers and managing more than 3 million devices.

Secure

Be in total control

On-premises implementation

Enterprise-class authentication

Internal password vault

Centralized controls of client configuration and operator actions

Centralized auditing of operator actions

Powerful

All the features your need

Quickly target the problem, efficiently resolve issues

Easy-to-use, robust features

Endpoint management anywhere in the world

Zero-delay management engine

Install in minutes

Scalable

Designed for all organization types, levels, and sizes

Pay as you grow and perpetual license available

No additional fee for internal end points

Minimal infrastructure hardware requirements

Features

• Advanced Remote Control

Access your users and systems within seconds, no matter where they are

Collaborate on resolutions by inviting other operators to join a session

Access Citrix and Microsoft Terminal Services user sessions

Monitor screen activity and health status of groups of machines

Centralized configuration and auditing

• Background System Management

Behind-the-scenes systems management

Real-time information with fail-over historical data

Secured and privileged actions

Query your users’ machines live

• AD Integration and Management

Active Directory management from the same console used to support the rest of your IT infrastructure.

• Global IT Process Automation

Automate repetitive or complex IT workflow processes

Generate granular and comprehensive IT reports

Scan, detect and react in real-time

Visit the Goverlan Automation Center

• IT Compliance
• Smart Card Support
• Citrix® Ready

Edition Comparison

Edition	Goverlan REACH Standard Edition	Goverlan REACH Professional Edition	Goverlan REACH Enterprise Edition
Support
Goverlan Reach Product Updates	√	√	√
Goverlan Reach Technical Support	√	√	√
End Point Management
Internal End Points	unlimited	unlimited	unlimited
Included External / On-Demand End Points	10	15	20
Features
Centralized Configuration and Auditing	√	√	√
Advanced Remote Control	√	√	√
Behind-the-scenes Systems management, diagnostics and monitoring	Limited	√	√
Active Directory Integration and Management		√	√
Global Systems Management via IT Process Automation			√
IT Compliance Assessment and Remediation			√