Cutting-Edge Support
Be at the forefront of mobile support technology to enable IT technicians to solve support cases faster, and provide customers with an outstanding support experience.
iOS Screen Sharing
Experience the first and only iOS Screen Sharing remote support solution. For the first time ever, IT technicians can view remote iPhones and iPads in real time.
Remote support to iOS devices is now much more efficient, meaning the end-user experience is improved since technicians can provide faster, more accurate troubleshooting.
iOS Files App Integration
Improve customer service by reducing the time to resolution for iOS11 technical support service cases with TeamViewer - the first remote support solution to integrate with the new iOS Files app.
The QuickSupport app is available in the Files app, so users can manage all files transferred to or from their device. File transfer now integrates well with any other iOS app that supports the Files app, such as Box or Google Drive.
1-click Login and Reduced Data Usage for Android
Instantly access your Computer & Contacts list on your Android device. Enjoy a hassle-free experience when you are on the move or working from a location with poor connectivity.
Reduce the data usage of your Android device by up to 80% with TeamViewer’s smart data transfer technology. The bigger your Computers & Contacts list, the more data you will save.
Additional Features：
Unified Android App Experience、Support for Motorola Devices、Android App Overhaul、Android Host Eco-Mode、Samsung Android Enhancement、Improved QuickSupport Experience
Focus on Efficiency
Free up more of your team’s time to get things done. Smart workflow features and improvements will take care of the leg work.
Single-Window User Interface
Simpler to navigate, easier to manage, and optimized in collaboration with customers – the all-in-one user interface improves the way you work with TeamViewer. Work faster and with fewer clicks.
9 out of 10 users are extremely satisfied with the new design, that condenses and simplifies multiple windows and tools into one easy-to-use, re-sizable client window, that also remains open when establishing a remote control connection.
Intuitive File Transfer
Optimize your workflow and save time setting up and managing secure file transfers between devices. Gain clarity on which files are being transferred to which device, and monitor the progress.
Access recent folders to quickly locate the needed files, queue multiple stacks of files for transfer, and view the progress of the transfer within an overhauled UI.
Essential Asset Management
Carry out critical maintenance or upgrade tasks more efficiently. Quickly find and take action on devices that meet your task’s requirements, without spending time remoting into every device you manage.
View the computer name, operating system, processor, and RAM for each assigned device within the management console, without needing to establish a remote connection.
Additional Features：Automated Service Case Assignment、MacBook Pro Touch Bar Support、Native for Linux、Swiftpoint GT Mouse for iOSCustomer Portal
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