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Introduction of TeamViewer 13(4): Remote Control Everything、Multiple connections and Wake-on-LAN

latest update:2018/05/19 Views:790
Remote control Direct control Control a remote computer, Android, or Windows 10 mobile device as if you were the primary...

Remote control

Direct control

Control a remote computer, Android, or Windows 10 mobile device as if you were the primary user sitting right in front of it.

24/7 access

Install TeamViewer as a system service to enable access to remote devices at any time, ideal for accessing unattended devices such as remote servers.

From your browser

Use TeamViewer from within your web browser to provide remote support or for remote access.

Multiple connections

Open multiple connections simultaneously and use tabs to switch conveniently between them.

 

For your work environment

TeamViewer supports user account control (UAC), direct LAN connections via TCP/IP, and a true virtual private network (VPN) channel – in addition to pure desktop sharing.

Linux systems without a GUI

Even if there is no graphical user interface (GUI) or attached monitor on the remote Linux computer, you can simply connect to the Linux text console.

Wake-on-LAN

Wake up your computer via another computer using TeamViewer within the local network or via a router.

Restart remote computer

Restart the remote computer with automatic subsequent reconnection – even in safe mode.

Remotely update or install

Remotely update any installed version of TeamViewer or even remotely install TeamViewer (full version or Host) via TeamViewer QuickSupport.

Remote printing

Conveniently print documents from the remote computer to your local printer. Locally installed printers are automatically detected by TeamViewer.

Synchronous clipboard

Copy and paste files, images, and text from one computer to another via the clipboard.

Special keys

Easily send special key combinations to the remote device (e.g. Ctrl+Alt+Del) even if you’re using a completely different operating system such as on a mobile device.

Black screen

Make the remote computer monitor dark if you do not want anyone to watch while you are accessing a remote device.

Multi-monitor support

Navigate easily between multiple monitors. Display multiple remote screens simultaneously on your local screens (e.g. two windows for two monitors).

Save connection settings

Save individual connection settings for all future connections to the same computers by group, contact, or computer.

Service queue

All service cases are collected in a service queue and identified based on a session code that can then be prioritized and organized in your team.

Work together

Invite any partner or expert into a current remote control session and solve problems together. Also change directions by reversing the viewing direction during any ongoing session.

Comprehensive reporting

Built in reporting features log connections for who did what, when, and for how long. This can serve as the basis for precise billing. Also take advantage of session commenting capabilities and customer feedback forms.

Connect to mobile devices

Remotely connect to Android, Windows 10 Mobile (with real-time remote control and unattended access possible), and iOS devices to see installed apps and running processes, push & pull settings, and view important device metrics.

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Meetings / presentations

Scheduling

Schedule, organize, and send invitations to your meetings. Set up your online meetings directly in your Outlook calendar via the integrated TeamViewer button.

Rights management

Rights management allows differentiation between organizer, presenter, and participants. Different presenters can be designated and changed during a meeting.

Effectively communicate

Communicate interactively and effectively via chat, VoIP, video, and telephone conference. Individually set the level of interaction among participants.

Access control

Start meetings without participants for optimal preparation. Use the door lock to provide additional access control of invited participants.

Screen sharing

Share your screen at any time or select only the window of a particular application to share. Escalate chats or video calls into full presentations by sharing your screen at any time.

Video calls

See and talk to multiple participants simultaneously in a single call, and share your screen at any time.

One click

Meetings, video calls, chats, and teleconferences can be started with just a click: simple and spontaneous.

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Modules

No installation

QuickSupport (remote support) and QuickJoin (meeting participation) can be used without installation, so no administrator rights are necessary.

Unattended access

Install TeamViewer Host to enable permanent access to unattended computers/servers, or access Android devices such as smartphones, point of sale devices, or public displays by using TeamViewer Host for Android.

Custom modules

Create custom QuickSupport, QuickJoin, and Host modules that are branded with your corporate identity, configured for your specific needs, and always available to your customers.

SOS button

Put an icon with your company’s name, or a simple call to action, right on customers’ desktops to make it extremely easy for them to get support.

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Integrations

APIs

Use an API to integrate TeamViewer into your applications (e.g. helpdesk or CRM). Add capabilities such as access to computers and contacts, reporting, user management, and session management.

iOS/Android screen sharing SDK

Integrate TeamViewer into your mobile apps using the screen sharing SDK for iOS/Android. Assist users of your app and troubleshoot their issues.

Chat from your web environment

Add full-featured, browser-based chat capabilities to internal web tools such as CRM or helpdesk solutions by means of an embedded TeamViewer chat widget.

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