Stbsuite：Maintenance and Support

Performa is the maintenance and support program that SCSI Toolbox offers for the STB Suite. We offer Performa to our customers to make sure you have the most up-to-date testing solution available on the market and have access to technical support.

Members of the Performa program receive the following benefits:

Latest version of the STB Suite (Version 10.0) shipped for use with your existing STB Hardware key license.

Access to all product updates (Emailed Quarterly to the Technical Contact)* for one year from purchase date.

New tests, new interface support, new commands, major upgrade or incremental change.

GoToMeeting™ training session tailored for your business needs

Access to technical support and engineering staff

Monday through Friday 8AM – 5PM Mountain Standard Time

Response time guaranteed within 24 hours (Typical response time 4 hours or less)

8 hours of technical support

Products included with upgrade:

STB Suite (Version 10.0)

Developer Toolbox

Disk Manufacturing Module

Automated Manufacturing Engine

Linux Disk Manufacturing Engine

Tape Manufacturing Module

Bus Analyzer Module

All modules are now included! Your Performa purchase now includes the following:

STB Suite (Version 9.3) – The industry’s most advanced and widely used testing suite. In use world-wide since 1992, the STB Suite encompasses every tool that you need to test, troubleshoot, configure, and diagnose any SCSI, Fibre Channel (FC), iSCSI, SATA, ATAPI, or SAS device.

Developer Toolbox – The Developer Toolbox uses our proven interface to access SATA, SAS, SCSI, Fibre Channel, iSCSI or ATAPI devices from Visual Basic or C++ running on all 32/64 bit versions of Windows*. Linux support using shared library.

Tape Manufacturing Module – The Tape Manufacturing Module is the easiest to use, most versatile, and fastest tape testing product on the market. A true multi-threaded, multiple host bus adapter, multi-drive screening and testing tool.

Disk Manufacturing Module – The Disk Manufacturing Module (DMM) is the easiest to use, most versatile, and fastest disk testing product on the market. A true multi-threaded, multiple host bus adapter, multi-drive screening and testing tool. read more here

Bus Analyzer Module – BAM is a software bus analyzer that can capture, display, and analyze trace data from any peripheral bus, including SCSI, Fibre Channel, IDE, ATA, SATA, and SAS. BAM offers complete versatility as far as choice of phases that are captured and displayed, capture modes to minimize I/O impact, buffer size and capture size, and device(s) to capture trace data from.

Performa – Upgrades and support for STB Suite as well as priority for new product development and enhancements. One year of updates, enhancements, and support

Hardware Key (for Authorization) – If Applicable

Performa® – Technical Support & Upgrades