Bluebeam's General Questions

General Questions 

What happens if an Open License user loses internet access?

For situations when connectivity to the internet becomes temporarily unavailable, or if a computer is outside of the office and cannot connect, Open License seats will switch to offline mode. In offline mode, each device is granted three days to use the program before it is required to connect back to the Bluebeam Gateway.

What happens if all the seats in my Open License pool are checked out but someone urgently needs to use Revu?

Administrators have the option to log in to the Gateway and manually release any user whose status is inactive. If the Administrator releases a seat while a user is working in the program, we release the seat but also protect the active user by allowing them to continue working so that they will not lose their work. Only when they close and reopen Revu again will they need an available Open License seat to continue working with Revu.