Blackhawk Network’s WebLOAD choice delivers exceptional performance validation for their digital transaction services. The enterprise payment solutions provider leveraged WebLOAD to test critical Ordering and Claim services, successfully validating throughput of 100 transactions per second with 300 concurrent users while maintaining optimal response times
e-commerce
Enterprise
USA
The primary objective of this load testing initiative was to assess the performance of the Ordering and Claim services under simulated loads, validate if they meet the benchmark of 100 transactions per second with 300 virtual users (VU), and leverage WebLOAD’s capabilities for load test scripting, execution, and result analysis.
The testing environment mirrored the production setup of the Ordering and Claim services to ensure accuracy in results. Virtual users were deployed to simulate concurrent user interactions, with load tests executed in controlled phases to measure system response times, throughput, and resource utilization.
Several load scenarios were designed using WebLOAD Console, including:
Peak Load Scenario: Simulated a sudden surge in user activity to evaluate system stability and response under stress.
Sustained Load Scenario: Maintained a steady load equivalent to 100 transactions per second to assess long-term performance and identify any potential performance degradation over time.
Ramp-up Scenario: Gradually increased the number of virtual users to determine the system’s capacity threshold and scalability
WebLOAD Analytics provided comprehensive insights into various performance parameters, including:
1. Response Times: Average and peak response times for different types of requests (ordering, claim submissions).
2. Throughput: Transactions processed per second under different load conditions.
3. Error Rates: Identification of errors encountered under heavy loads and their root causes.
4. Resource Utilization: CPU, memory, and network usage metrics to pinpoint performance bottlenecks.
The load testing results demonstrated that both Ordering and Claim services met the benchmark of handling 100 transactions per second with 300 VUs across multiple scenarios.
Key findings included:
1 . Response Time Analysis: Response times remained within acceptable limits across most scenarios, with occasional spikes under peak loads.
2. Scalability: The system exhibited linear scalability up to the defined peak load, indicating robust performance under increased user demand.
3. Stability: No critical errors or system failures were observed during the testing period, affirming the services’ stability under stress
In conclusion, Blackhawk Network’s WebLOAD choice proved to be powerful for conducting load testing on Ordering and Claim services for Blackhawk Network, providing valuable insights into performance metrics and ensuring that the services meet expected benchmarks for scalability and responsiveness.
The detailed analytics generated by WebLOAD facilitated informed decision-making regarding system optimizations and capacity planning. Moving forward, ongoing load testing and performance monitoring will be essential to maintain and enhance the reliability and efficiency of the services.
Load testing with WebLOAD not only validated the services’ performance but also underscored the importance of proactive performance testing in delivering a seamless user experience and maintaining business continuity